Privacy Policy

Introduction

This Privacy Policy explains how Yayawin, licensed under Curacao, collects, uses and protects the personal information of players in Australia. This policy applies to information collected through our website, mobile applications and related services (collectively, “Services”). By accessing our Services, you agree to the terms set forth in this Policy.

Information We Collect

Personal Data

  • Name: First and last name
  • Email: Contact address
  • Date of Birth: To verify age and eligibility
  • Postal Address: Billing and verification purposes
  • Payment Information: Credit card or e‐wallet details

Technical Data

  • IP Address: Location and security checks
  • Cookies: Session management and preferences
  • Device Information: Browser type, operating system

How We Use Your Information

We process your data to manage your account, facilitate deposits and withdrawals, comply with legal obligations, and detect and prevent fraud. With your consent, we may send promotional offers and newsletters; you may opt out at any time by following the unsubscribe instructions in each message or by contacting us directly.

  • Account creation and verification
  • Payment processing and billing
  • Regulatory compliance and reporting
  • Fraud detection and risk management
  • Marketing communications (with opt‐out option)

Legal Basis for Processing

Under the Australian Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, we are required to handle your personal data lawfully and transparently. We rely on your consent, the necessity for contract performance, and our legal obligations to process your information.

Data Sharing

We never sell your personal data. We may share information with:

  • Payment processors for transaction handling
  • KYC and identity verification providers
  • Regulatory and law enforcement authorities, as required

Data Retention

We retain your personal data for as long as required to provide Services, comply with legal obligations or resolve disputes. Financial transaction records are kept for a minimum of seven years, in line with regulatory requirements.

Your Rights

You have the right to access, correct, delete, or request portability of your personal information. You may also object to or restrict processing. To exercise these rights, please contact us using the details below.

Cookies

We use cookies to improve your experience and analyze site traffic. For more details, see our Cookie Policy.

Security

We employ industry‐standard encryption, secure servers, and regular staff training to safeguard your data against unauthorized access and disclosure.

Contact & Updates

If you have any questions or concerns about this Privacy Policy or wish to make a privacy request, please email us at [email protected]. We may update this Policy from time to time; changes will be reflected here with a revised effective date.