Responsible Gambling at Yayawin

Introduction

At Yayawin, we believe that gaming should remain a safe, enjoyable form of entertainment. Responsible gambling means playing within your means, staying aware of your habits and making informed choices. Our commitment is to support every player in maintaining control and safeguarding their well-being.

Self-Assessment

Recognizing early signs of problem gambling is an important step. If any of the following apply to you, consider seeking guidance:

  • Spending more time or money than intended
  • Chasing losses to try to break even
  • Neglecting work, study or family responsibilities
  • Feeling restless or irritable when not playing
  • Borrowing money or hiding gambling behaviour
  • Lying about time or money spent on games
  • Using gambling to escape stress or negative feelings

Tools & Limits

Yayawin offers practical tools to help you keep control:

  • Deposit Limits: Set daily, weekly or monthly deposit caps.
  • Session Limits: Define how long you can play in one session.
  • Self-Exclusion: Temporarily or permanently block access.
  • Reality Checks: Receive reminders of time spent playing.

These features can be adjusted anytime in your account settings. If you need help configuring them, our support team is ready to assist.

How to Self-Exclude

If you feel you need a break, follow these simple steps:

  • Log in to your Yayawin account.
  • Go to “Account Settings” and select “Responsible Gambling”.
  • Choose your preferred self-exclusion period (e.g., 1 day, 1 month, 6 months).
  • Confirm your choice. Access will be blocked immediately for the selected time.
  • Contact support if you wish to extend or discuss your exclusion further.

External Help & Resources

You’re not alone. If you need additional support, these organisations offer free, confidential help in Australia:

  • Gambling Help Online – 24/7 web chat and phone counselling at 1800 858 858
  • Gamblers Anonymous – Peer support groups across Australia. Visit gamblersanonymous.org.au
  • Lifeline – Crisis support and suicide prevention: 13 11 14

Contact

If you need help, contact our support team. We’re here to listen and guide you through any concerns.

Email support: [email protected]